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kwik stop REWARDS questions answered
How do I earn points?
The Kwik Stop Rewards App rewards customers with points for every dollar spent inside the store (see restrictions below) and for every gallon of gas and dollar of diesel purchased at the pump! Members have the choice of how and where they spend their loyalty points.
Once enrolled, you will earn 8 points for every dollar spent in store (restrictions below) and 4 points for every gallon of gas purchased at the pump or in store. Earn 2 points for every $1 of diesel purchased!
The following items will not generate points when purchased:
- Age Restricted Items (Alcohol, Tobacco & Nicotine, Lottery & Scratch Offs, Hemp Drinks, and similar)
- Gift Cards, Tax, and Bottle Deposits (points are instead earned on the items that a Gift Card balance is applied to, if applicable, and not the purchase of the Gift Card itself)
- Some limited time items, such as Brewfest Tickets
Do my points expire?
Generally, your points don’t expire. However, if you go 90 days without making a Kwik Stop Rewards purchase, all of your points will expire at that time. Points that have been converted to offers (i.e. Kwik Stop Rewards Cash and fuel discounts) will never expire, and will remain in your account until applied to a transaction.
All Point conversions are final and cannot be reversed; please convert with care!
How can I redeem my points?
Start redeeming rewards with as few as 100 points! All Point conversions are final and cannot be reversed; please convert with care!
Points can be converted at the in-app Shop, accessible by selecting either the ‘Shop’ or ‘Convert Points’ button. Points can be converted into Gas Savings, in-store Rewards Cash, or donated to a featured local nonprofit. Please convert all desired offers in-app before entering your Loyalty ID at checkout for discounts to calculate properly!
A variety of Rewards Cash and Gas Discounts are available in increments of 100 points to $1 for Rewards Cash, or 200 points for 8 cents off per gallon (up to 20 gallons). Always refer to the app for the most current listing of available offers in the Point Shop.
How do I use fuel discounts at the pump?
Fuel discounts from the Kwik Stop Rewards App can be applied in-store during pre-pay, as well as outside at the pump! To get started, convert any desired discounts in your app before starting the pump. Next, select the button the pump screen labeled “Kwik Stop Rewards” or “Cancel” to open the Loyalty ID (phone number) entry screen. After Loyalty ID entry, proceed with payment as normal.
Once payment has been accepted, the price per gallon listed on the pump should reflect any applied discounts. If the price does not roll back at this point, there may have been an issue with applying your reward. Entering payment at the pump before adding your Loyalty ID may impact your ability to apply discounts.
Not ready to use your cents-per-gallon on this fill up? You may optionally choose to save your fuel discounts for a future purchase by selecting the toggle option on the Fuel Discounts bar. The cents displayed on the bar indicates what will be applied to your next valid fuel purchase!
How do I unlock Age Verified Offers?
Age Verified Offers are a new perk of the Kwik Stop Rewards Program available to users who complete the verification process. Enjoy savings on your favorite brands like Marlboro, Camel, Grizzly, Copenhagen, and more!
Our Age Verification process has changed, and users will now be automatically Age Verified after completing 10 purchases containing any 21+ item. Once you successfully complete the process, any available offers will appear in the 21+ Offers page. Most deals do not require a user to have completed the Age Verification process to receive the discount; save while you work towards getting verified!
Offers on this page generally change monthly or quarterly, but some dates may vary. Some offers may not be available to all users, or users who have not been Age Verified, depending on terms put forth by the vendor.
Can I use BP Earnify with Kwik Stop Rewards?
Yes! Fuel and in-store discounts can be applied concurrently from both apps, provided both of your accounts are registered with the same phone number. If accounts are registered to different numbers, only one account may be used on a purchase, unless you are using a payment method that is linked to your BP Earnify account.
Please note that if you are using the feature from BP Earnify to activate a pump and pay for your fuel in their app, discounts from Kwik Stop Rewards cannot be applied to that purchase.
Kwik Stop Rewards can additionally stack when using BP Earnify Fleet cards! Interested in opening a BP Fleet account with WEX? Reach out to Marketing@rainboco.com and we’ll help start the process!
We are aware of an issue that will prevent the addition of BP Earnify if Kwik Stop Rewards is added to a purchase via the barcode scan option. Manually typing your Loyalty ID is currently the only option that will allow stacking of both Kwik Stop Rewards and BP Earnify, if you are not using a payment source linked to BP Earnify.
How do I use other deals?
Kwik Stop Rewards members also gain access to exclusive daily, monthly, yearly, and other seasonal offers and discounts. Most offers will apply automatically after Loyalty ID entry, although in some rare cases, an offer may need to be activated in the app first.
For best discounting results, we suggest entering Loyalty ID as the last step before completing payment to ensure all items on your purchase are accounted for when discounts are applied.
How does Kwik Stop Rewards Cash work?
Earned points can be converted into Rewards Cash in the ‘Shop’ or ‘Convert Points’ section of the app in $1, $2, $5, or $10 increments at a rate of 100 points per dollar. Rewards Cash cannot be used to purchase fuel, in addition to other exclusions listed below. Rewards Cash will apply to your purchase automatically; no prompt at the pinpad!
The following items CANNOT be purchased with Kwik Stop Rewards Cash:
- Age Restricted Items (Alcohol, Tobacco & Nicotine, Lottery & Scratch Offs, Hemp Drinks, and similar)
- Gift Cards, Tax, and Bottle Deposits (points are instead earned on the items that a Gift Card balance is applied to, if applicable, and not the purchase of the Gift Card itself)
- Some limited time items, such as Brewfest Tickets
How can I donate points?
Make a difference in your community by turning your points into a donation to a local nonprofit!
Points can be converted at the in-app Shop, accessible by selecting either the ‘Shop’ or ‘Convert Points’ button. There are currently three local nonprofits to choose from:
- Veterans Freedom Center
- Kwik Care Program (monthly local nonprofit)
- Magical Kwik Stop Christmas
What happens if my purchase was cancelled?
If an offer isn’t being applied to a purchase, sometimes the easiest thing to do is start over. When a purchase is cancelled, any offers applied to that purchase will be returned to your account. Any offers you had converted points for will remain ready to use, and will NOT need to be converted again.
All Point conversions are final and cannot be reversed; please convert with care!
What if I don't own a smart phone?
To get the most savings from the Kwik Stop Rewards App you’ll need a smart phone, but even without one, you can still benefit! You’ll need help from our team to get registered, but once you’re on board, the following perks are available when you enter your phone number on the pin-pad or at the pump before checkout:
- Sign Up Offer – Get 25¢ OFF per gallon, on up to 20 gallons of gas! Not valid on diesel.
- Club Offers – Buy 5, get the 6th FREE on favorites like Coffee or Cappuccino! Buy 9, get the 10th FREE on staples like Turkey & Dressing Sandwiches, 32oz Fountain Drinks, Prairie Farms Gallon Milk, and more!
- Rewards Exclusive Deals – Take advantage of deals available exclusively to Rewards Members! Stop by any location to see what’s on special, or check the top of this web page!
- Age Verified Offers – Even without a smart phone, Rewards members can still take advantage of almost all 21+ deals that are currently available! 21+ offers change frequently, so check in with a cashier when you visit to find out what is currently available for your favorite brand!
There are some key features only available with the app, such as converting points to fuel discounts or Rewards Cash, entering giveaways, and unlocking certain Age Verified Offers. If you get a smart phone later, you can download the app at that point and keep your account and any progress you’ve made!
To get signed up for the Kwik Stop Rewards Program without a smart phone, please reach out to us with the following information sent to Rewards@rainbolubes.com :
First & Last Name:
Email:
Phone Number (This will be your Loyalty ID to earn Rewards):
Birthday:
Need help with the app?
Whether you’re just getting started on your savings journey, or an experienced Rewards Member, our team is local and available to support you. Need help learning the app, experiencing difficulties while making a purchase, have a receipt you would like to credit towards your account, or anything in between? We’re here for you.
Feel free to reach out using your preferred method listed below, or stop down to the Rainbo Oil corporate office in-person for any assistance you may need.
Phone: 563-526-1197 (Call or Text)
Email: Rewards@rainbolubes.com
Visit us from 8am – 5pm Monday – Thursday, or 8am – 2pm on Fridays!
Rainbo Oil Corporate Office
2255 Kerper Blvd, Dubuque, IA 52001